Support guidelines
Guaranteed and free of charge support
Timings: 10:30AM - 5PM, Monday - Friday (Limited support on weekend can be expected).
Turn around time : Few minutes to 3 hours (subject to working hours and holidays).
How get support?
- Raise a support ticket from the dashboard or the support page.
- Get an instant ticket number and notification for the same on your provided WhatsApp number.
- Our support team will get in touch with you on priority.
- Using support tickets - the support is guaranteed and it's free of any extra charges.
What NOT to expect from support?
- 24/7 support.
- Full fledged support on weekends (saturdays and sundays).
Resources:
- Remote desktop software - Download anydesk
- Rare but critical issues - Troubleshooting guide
- Setup video - Watch now
